Last Updated: 2025.12.04
At JandSms ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and protect your personal data when you use our SMS services ("Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
a. Personal Information
- Contact information: Name, email address, phone number, and any other information provided when creating an account or using our Services.
- Account information: Username, password, and other login credentials.
b. Usage Data
- SMS content: Content of the SMS messages sent or received using our Services (excluding encrypted or sensitive data).
- Device and connection information: Information such as device model, operating system, IP address, and network connection details.
- Transactional data: Information related to payments, billing, and service usage.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process and send SMS messages as per your requests.
- Verify the validity of phone numbers and delivery status.
- Ensure the security of our Services and prevent fraud.
- Communicate with you regarding your account or transactions.
- Send promotional or marketing communications if you have opted in to receive them.
- Comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal data to third parties. However, we may share your information with:
- Service providers: We may share your information with third-party service providers who assist us in providing and improving our Services.
- Legal requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
- Protection of rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we will take reasonable steps to protect it.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of any inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
- Opt-out: You may opt out of receiving marketing communications from us.
- Data portability: You may request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at the email address provided below.
6. Retention of Data
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. When determining the retention period, we consider the nature and sensitivity of the information, the purpose of collection, and legal requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website or through other communication channels. Your continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: cs@jandsms.com
Phone: 85267028345
Address: Shenzhen China